A dead power recliner almost never means a dead chair. It means one part of a short chain has failed, and the chain has only four links worth checking.
Unplug it before you touch anything
Everything below happens with the chair unplugged from the wall. The mechanism can move unexpectedly when power returns, and a hand inside the frame at that moment is how people get hurt.
Step one: prove the outlet works
Plug a lamp into the same outlet. Check the breaker, and check any wall switch that controls half the receptacles in a room. A surprising number of service calls are a tripped breaker or a switched outlet.
Step two: look at the power supply
This is the black box on the cord, and it is by far the most common failure. Many have a small indicator light: no light with the outlet confirmed good means the supply is finished. Replacements are inexpensive, and catalogs like https://sopito.us.com/ list them by output rating and connector type rather than by furniture brand.
Step three: check every connection
Follow the low-voltage cable from the supply to the chair and unplug and reseat each connector. Recliner harnesses walk loose as the frame moves, and a two-pin plug half out looks perfectly seated from above.
Step four: test the hand control
If the chair has two motors, try both buttons. One direction working and the other not usually means a switch or a wire in the control, not the motor. A control cable that has been pinched under the mechanism is a classic cause.
Step five: listen
Reconnect and press a button with your ear near the frame. A click and a hum with no movement suggests a jammed mechanism or a failing motor. Complete silence points back upstream to power.
Quick checklist
- Confirm the outlet with a lamp before anything else.
- Inspect the cord for crush damage where it passes under the chair.
- Reseat every plug, including the one at the motor.
- Check the nine-volt backup battery if the chair has one.
- Note the numbers printed on the old supply before you order.
The battery nobody remembers
Many lift chairs carry a nine-volt battery so the chair can be lowered during an outage. A dead one does not stop normal operation, but replacing it is the cheapest insurance in the whole system.
What is worth paying someone for
Power supplies, hand controls and cables are user-replaceable parts. A seized motor or a bent scissor mechanism is a service job, and prying on a jammed frame is a good way to get a hand caught.
Write the numbers down
Before ordering anything, photograph the label on the old supply and the shape of the plug. Output voltage, current rating and connector style are what determine fit, and the furniture brand often tells you nothing.